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Convergys Convergys Corporation is a global leader in relationship management that provides solutions that drive more value from the relationships clients have with their customers. Convergys turns these everyday interactions into a source of profit and strategic advantage for clients. For more than 30 years, the unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. Convergys has approximately 70,000 employees in 82 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and global headquarters in Cincinnati, Ohio.